Terms & Conditions

Terms & Conditions

1. Introduction

Welcome to the website of JLUXURY AUTHENTIC COLLECTION LIMITED. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before making a purchase.

2. Company Information

JLUXURY AUTHENTIC COLLECTION LIMITED
Address: FLAT/RM G35 4/F, Kaiser Estate Phase 2, 47–53 Man Yue Street, Hung Hom, KL

3. Use of the Website

By using our website, you agree to:

  • Use the site for lawful purposes only.
  • Not engage in any activity that disrupts or interferes with website functionality.
  • Not attempt to gain unauthorized access to any part of the website or its systems.

We reserve the right to modify, suspend, or discontinue any aspect of the website without prior notice.

4. Product Information

We strive to provide accurate descriptions and images of all jewelry items. However:

  • Colors and details may vary slightly due to screen settings or photography.
  • Product availability is subject to change without notice.

We reserve the right to limit the quantities of any product we offer.

5. Pricing & Payments

Prices displayed on our website are based on the selected currency and include product charges only.

  • Shipping fees, duties, or taxes may apply depending on your location.
  • All payments must be completed at checkout using the available payment methods.
  • We reserve the right to adjust prices at any time without prior notice.

6. Order Processing & Acceptance

After placing an order, you will receive a confirmation notification.
We may refuse or cancel an order if:

  • The product is unavailable.
  • Payment cannot be verified.
  • Fraudulent or suspicious activity is detected.

In such cases, any payment made will be refunded to the original method.

7. Shipping

Shipping timelines and policies are described in our Shipping Policy.
Delays caused by customs, logistics, or courier services are beyond our control.

8. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.
Items must meet the specified conditions to qualify for a return.

9. Intellectual Property

All content on the website—including text, images, logos, graphics, and designs—is the property of JLUXURY AUTHENTIC COLLECTION LIMITED.
You may not copy, reproduce, or distribute any content without prior authorization.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and manage personal data.

11. Limitation of Liability

JLUXURY AUTHENTIC COLLECTION LIMITED is not responsible for:

  • Losses resulting from misuse of our products.
  • Delays or interruptions caused by external factors beyond our control.
  • Indirect, incidental, or consequential damages.

Your use of the website is at your own risk.

12. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.

13. Changes to Terms & Conditions

We may update these Terms & Conditions at any time. Updated versions will be posted on our website.

14. Governing Law

These Terms & Conditions are governed by the applicable laws of the region where our company is registered.

Shopping Cart